GM
George M

1 reviews | Active since Aug 2015

21 Jul 2020, 15:00

Serious about customer satisfaction

I recently published a negative experience I had in ficksburg. I was a returning a phone I'd bought a in March, and wasn't happy with the aftersales service.

Well, Ackermans listened, the manager called to apologize and correct the wrong. I recently went to collect a replacement device and it is working fine.

One more thing, the aftersales service this time was up to standard. Big ups.

0
Replies (1)
Ackermans
Ackermans's reply21 Jul 2020, 15:35
Official
Good day George,

Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager. 

Kind regards, Ackermans Customer Service 

Best regards,