Sent away because there was no tag!
Went to do shopping at the Blue valley mall in Centurion where one of the items, a pink baby winter jacket had no tag and was told it was a return hence it was the only one in the shop. They took my number and promised to call back once they get the code from other branches and it's been a week now later there is still nothing and no call. What a service!
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Replies (2)
Ackermans's replyOfficial
19 Apr 2022, 12:25Good day Zodwana,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Ackermans's reply19 Apr 2022, 12:25
Official
Good day Zodwana,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
22 Apr 2022, 15:11Good day Zodwana,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply22 Apr 2022, 15:11
Official
Good day Zodwana,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service