Self centered agent

<p>when a call center agent called me from Ackermans head offices about my account, she did not greet me or whatsoever but just rudely asked me when am I paying my account, said that am young to be not paying my accounts and all I could think about is was that the way they trained her to speak to customers who were behind with payments on the account?when I asked for her name she first refused to give it then told me that she was Zaza Xhapha, now this is a 2nd time I have had bad experience with their call centre agents I no longerwant to deal with them, she was plain rude even when I asked to speak to her supervisor told me that she don't care even if I can call to complain about her they are not going to do anything about it, How pathetic!!!!</p>