********, money *****ing lazy *********** service

I've mailed in numerous times with regards to my account to where i need more info, to where i am being ignored like a Randfontein stop street. that ended up having me call in and talk to the accounts department where i clearly and specifically asked for a BREAKDOWN of my accounts ....what to i get?? another statement. i already have a lot of statements that i get mailed to me monthly...the support staff have as much intelligence as a box of crayons. and they have the charm of a prostate exam.

I am tired of being ignored like this. I need feedback to my account status as i am being ****med and my money that i pay to my accounts are not showing on my statements.... i want to speak to a manager or MD or anyone in charge willing to help.