SARS MATTER

I AM A FORMER EMPLOYEE OF ACKERMANS,I WORKED THERE FOR 2021 NOV AS A CASUAL WORKER,THEN GOT A TEMP PROMATION IN JAN 2022 WHEN ONE OF MY COLLEAGUE WENT ON MATERNITY LEAVE FOR 4 MONTHS,AFTER THAT 4 MONTHS WAS THEN BACK TO BEING A TEMP WORKER I LATER RESIGNED IN JUNE 2022. IN SEPT 2022 I GOT A JOB AT STATSSA THAT IS WHERE MY PROBLEMS STARTED I WAS FINED AT SARS FOR NON COMPLIANCE CAUSE MY FORMER EMPLOYER DIDNT WANT TO GIVE ME MY IRP5 I CALLED THE STORE THAT I WAS WORKING AT AND IWAS TAKEN FORM PILLAR TO POST , I WAS LATER TOLD THAT THEY DONT HAVE IT I MY CALL THE CUSTOMER SERVICE LINE SO THEY CAN ASSIST ME. SARS TOLD ME THAT MY IRP5 IS AT ACKERMANS SO RIGHT NOW I OWE SARS BECAUSE OF THEM IS THAT HOW ACKERMANS TREATS THEY FORMNER EMPLYEES IS IT FAR THAT I HAVE TO PAY FOR SOMETHING THAT ISNT MY FAULT I CANT CONTACT HR CAUSE AM BEING TOLD THERE ISNT A DIRECT LINE FOR HR. PLS HELP ME