A
Anonymous
1 reviews | Active since Jan 2020
10 Mar 2022, 15:40
SANDTON STORE - STAY AWAY
ABSOLUTELY PATHETIC SERVICE AT SANDTON CITY STORE.
I will be reporting you as you are not complying with the Consumer Protection Act. The stress you put people under is absolutely ridiculous. Stop playing games with customers as you may never see them spend another cent in your store again
Thsitsi and Tulani were responsible for this call. Funeka at Head office is a complete waste of time. What does my ID number have to do with a return?
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
11 Mar 2022, 13:01Good day Cindy,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's reply11 Mar 2022, 13:01
Official
Good day Cindy,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
16 Mar 2022, 14:58Good day Cindy,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply16 Mar 2022, 14:58
Official
Good day Cindy,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service