LK
Liezl K
1 reviews | Active since Aug 2020
11 Jan 2022, 14:07
SAMSUNG GALAXY A12 - MTN
I have brought a Samsung Galaxy A12 at Ackermans Pretoria North December 2020, sticker on the box said it is MTN netword lock in sim 2 and after 12months it will deactivate it self so that you can use another netword sim card in that slot, it has been 12months after and still not deactivated so that i can use another network sim, i have phoned MTN self can't assist me, i want this to be sorted out as soon as possible. Thank You
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Replies (4)
Ackermans's replyOfficial
11 Jan 2022, 14:20Good day Liezl,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply11 Jan 2022, 14:20
Official
Good day Liezl,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
LK
Liezl K's updateReviewer Update
24 Jan 2022, 10:05I still have not receive any feedback regarding this problem
LK
Liezl K's update24 Jan 2022, 10:05
Reviewer Update
I still have not receive any feedback regarding this problem
LK
Liezl K's updateReviewer Update
15 Feb 2022, 10:33I JUST WANT TO THANK JILLIAN FOR HER GRAET JOB FOR HELPING ME SORT THIS OUT, GOOD PERSON AND FRIENDLY, GOD BLESS YOU!!!
LK
Liezl K's update15 Feb 2022, 10:33
Reviewer Update
I JUST WANT TO THANK JILLIAN FOR HER GRAET JOB FOR HELPING ME SORT THIS OUT, GOOD PERSON AND FRIENDLY, GOD BLESS YOU!!!
Ackermans's replyOfficial
15 Feb 2022, 11:40Good day Liezl, We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Kind regards,
Ackermans Customer Service
Ackermans's reply15 Feb 2022, 11:40
Official
Good day Liezl, We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Kind regards,
Ackermans Customer Service