Rude Tenacity/Customer Service Agent

What a rude customer service agent, she called a my sister about a payment arrangement and as my sister was explaining that she was going to pay but that we just lost a family member and are busy with funeral arrangements, the Xhosa speaking agent Luyolo or Luvuyo or what whatever her name is called my sister disrespectful.

I don’t know what type of people you hire at the Ackermans customer service but I must say that this is appalling. In fact, I am told that the same woman has called before, rude as hell.

Does no one review calls and pick these things up? What is going on? We are dealing with enough as it is, this is unnecessary drama we do not need. Unfortunately, we have no way of tracking this woman but it would be totally great if we could, teach her a lesson a three 🤬

I would not recommend opening an account at Ackermans, you might get harassed and insulted for owing them R200.

If anyone cares about customer service at Ackermans, this agent called my sister using ***, at approximately 17:26 today. I cannot leave my sister’s cellphone details here but you can mail me for more details.