1 reviews | Active since Sept 2014
Yesterday 05/04/2018 i was at one of your stores unfortunately it was at around 17:45 and the store closes at 19:00. But the service we received there was very poor, as we were shopping around one of your employees said" kamo gona tshwanetse re kolomake ka 7 ka gore aba fele batho baa" meaning they must clean at 7 coz clients keep coming in even when approaching knock off time. One even said lets keep quite they are scared of hello Peter. Now it does end there, while standing on the que 1 cashier said "how can i cash up gole so" by then she was pointing at us in the que. Now these is not the first time i have experienced such service at Ackermans Wonderpark. Last year it was one of your store supervisor and i stayed 8months without setting a foot there. Looks like a norm to me, no proper training done on how to conduct yourselves infront of clients.cashiers don't even greet unfortunately no name tags. It's such a trauma to go to that store.
Good day Kgomotso,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Kgomotso,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
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