TD
Thandeka D
1 reviews | Active since Aug 2020
26 Aug 2020, 03:40
Rude, ******** staff
Yesterday I went to Akeemans Waterfall mall in Rustenburg. I was refused entry by a man called Lucky who was standing at the doorway because my 7month old baby was not wearing a mask. I mean how do you make a baby that small to wear a musk or a covering? I stay alone and sometimes need to buy things for my child, should I now not be allowed entry to stores because I have a child? Please train your stsff member Lucky accordingly. He was very rude, when I tell him I'm from other stores and I could get in with my child, he just showed me the Ackermans sign that this was not other stores and it was Akeemans.
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Replies (2)0
Replies (2)Ackermans's replyOfficial
26 Aug 2020, 09:35Good day Thandeka,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply26 Aug 2020, 09:35
Official
Good day Thandeka,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
02 Sept 2020, 14:54Good day Thandeka,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply02 Sept 2020, 14:54
Official
Good day Thandeka,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
