RUDE EMILY FROM ACKERMANS
I just went to Ackermans Naledi Mall in Vosloorus.
A lady by the name of Emily was so rude as I was there to exchange pants for a bigger size the price tag on the clothing item didnt match with the item on hand. Ackermans Chris Hani charged 149 for pants that are worth R89 and now it was an issue for her cause it didnt reflect on the slip. I thought that was the least of the rudeness she turns around and says ai go change all your items where you bought them.
I was so disappointed I turned out and left. I know everyone is frustrated by lockdown and COVID but there was no need for her to be that rude
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Ackermans's replyOfficial
20 May 2020, 08:05Good day Nonhlanhla,
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Ackermans's reply20 May 2020, 08:05
Official
Good day Nonhlanhla,
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
27 May 2020, 14:57Good day
The relevant department has been trying to contact you to no avail. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
The relevant department has been trying to contact you to no avail. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Ackermans's reply27 May 2020, 14:57
Official
Good day
The relevant department has been trying to contact you to no avail. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
The relevant department has been trying to contact you to no avail. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service