PM
Pulane M
1 reviews | Active since May 2019
02 May 2019, 11:42
Rude Dorian!!!
I am completely disappointed in the service I received at the Trade Route store. But before I do, I would like to say big ups to Xolile and Lindiwe for assisting me as they saw how long I was in the store. Dorian on the other hand was completely rude to me. He took one of his lady friends who was not even in the queue to cash up for her. When I told him that I have been waiting for sometime and I have to pay parking,he said I will wait. Furthermore the lady was buying with an account and they had to call somewhere. It's at this point where the two ladies stepped in. I parked at 10:46 and now it's 11:41. I am done
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Replies (4)
Ackermans's replyOfficial
02 May 2019, 12:02Good day Pulane,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply02 May 2019, 12:02
Official
Good day Pulane,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Best regards,
PM
Pulane M's updateReviewer Update
02 May 2019, 12:18 ********** 526
PM
Pulane M's update02 May 2019, 12:18
Reviewer Update
********** 526
Ackermans's replyOfficial
02 May 2019, 13:42 Good day Pulane,
Could you send the contact number via email, as we are unable to view it.
Could you send the contact number via email, as we are unable to view it.
Best regards,
Ackermans's reply02 May 2019, 13:42
Official
Good day Pulane,
Could you send the contact number via email, as we are unable to view it.
Could you send the contact number via email, as we are unable to view it.
Best regards,
Ackermans's replyOfficial
06 May 2019, 15:22Good day Pulane,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply06 May 2019, 15:22
Official
Good day Pulane,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Best regards,