RUDE CONSULTANT

I PAID UP MY ACCOUNT THIS MORNING, I PHONED TO CLOSE IT THE CONSULTANT WAS VERY RUDE SHE ASKED ME TO PHONE TOMORROW AS THE PAYMENT IS NOT SHOWING. I THAN PHONED AGAIN AFTER 12PM TO SEE IF THE PAYMENT IS REFLECTING AS ON THE ACKERMANS APP IT SHOWS THE PAYMENT IS MADE. THE GENTLEMAN WHO ANSWERED THE PHONE WAS VERY HELPFUL AND CONFIRMED THAT THE PAYMENT IS SHOWING, HE THAN TRANSFERRED ME TO THE DEBT REVIEW DEPARTMENT TO CLOSE THE ACCOUNT THATS WHEN I WAS ASSISTED AGAIN BY THE VERY SAME RUDE CONSULTANT. SHE WAS VERY SHORT AND HARSH DID NOT MAKE ME FEEL LIKE A VALUED CUSTOMER, SHE DID NOT EVEN GIVE ME A CHANCE TO EXPLAIN. SHE CLEARLY INSTRUCTED ME TO CALL TOMORROW WHEN THE PAYMENT HAS CLEARED MOTIVATING THAT IF THEY ISSUE ME NOW WITH THE PAID UP LETTER THAN I COULD EASILY GO TO MY BANK AND REVERSE THE PAYMENT MADE TO THEM. IF THIS IS HOW ACKERMANS TREATS THEIR SO CALLED VALUED CUSTOMERS THAN I WOULD GLADLY ADVISE PEOPLE NOT TO EVEN BOTHER OPENING AN ACCOUNT THERE. AFTER YEARS OF COMMITTED PAYMENTS EVEN WHEN TIMES WERE TOUGH THIS IS THE TREATMENT ONE GETS JUST BECAUSE I NEED A PAID UP LETTER TO CLEAR MY NAME AT CREDIT BUREAU!!