RUDE CHANTEL

My collegue Phumzile Skhosana( ********** ) received a very rude call from a call centre agent Chantel ( ********** ), who knows zero about customer service, initially when she started talking to Phumi she was talking very fast then when asked to slow it down , she became very rude and condescending . Phumzile wanted to open an account with them , she started the process in store and was told she will be called later by one of the agents, she ended up getting rude CHANTEL, sad really that such a big company does not train its staff . UBUNTU CHANTEL PLEASE.