RM
Rehauhetswe M

1 reviews | Active since May 2021

04 May 2021, 23:19

Rude cashiers

I went to Arckermans menlyn on sunday and i have never had such bad service and made to feel so small in my life, the cashier helping me gave me a phone that i had just purchased without putting in the sim card or setting up the phone her self when i was doing it my self in front of her she was talking about me to her co worker in their language about how i should ask her for help ... it was so nad that the lady next to me also a customer offerd to help and did the whole thing as they were standing the with us .... the cashier name is Tshepiso Shokwane I will never go shopping again at menlyn arckermans and i will continue telling them about their rude cashiers

0
Replies (2)
Ackermans
Ackermans's reply05 May 2021, 08:29
Official
Good day Rehauhetswe,

We sincerely apologise for the service failure you have experienced. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply12 May 2021, 12:49
Official
Good day Rehauhetswe, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service