Rude call centre agents

Item: Ackermans
Rating: 1
Author: Michelle M

Because in unemployed my account went in to arrears, now that I'm paying my account ackermans is still phoning me every day and there agents is extremely rude and arrogant why this is a company I wouldn't do business again and I wouldn't recommend using them to anyone.

Helpful (0)

Replies (2)

Ackermans's replyOfficial

29 Oct 2020, 11:40

Good day Michelle,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.

Kind regards, Ackermans Customer Service

Ackermans's reply29 Oct 2020, 11:40

Official

Ackermans's replyOfficial

04 Nov 2020, 13:06

Good day Michelle,

We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Ackermans's reply04 Nov 2020, 13:06

Official