DH
Daleen H

1 reviews | Active since Jul 2019

01 Jul 2021, 08:08

Rude Call Center Agents

Just received a call from their call center. No idea where they got my number from. Lady tells me I am eligible for an account with them. I say no, thank you. She puts the phone down in my ear. Seems to be a thing these days with call center personnel. Will be working on first obtaining the details of the agent who is calling me before I answer anything so I can report the individual going forward.

0
Replies (2)
Ackermans
Ackermans's reply01 Jul 2021, 10:04
Official
Good day Daleen,
 We sincerely apologise for the service failure you have experienced. 

We take customer services very seriously and will contact you soon to ensure your satisfaction. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply14 Jul 2021, 15:58
Official
Good day Daleen, 
 To date we have not received any response from you.  In order for us to assist you with your complaint, we await your response. 
 Kind regards, Ackermans Customer Service