Rude and Clueless Customer care Agents

I'm a customer and a paying one. I called their customer support to ask if they can update/add my employment details, so that it updates on credit bureau. Their rude agent updated my info, and when i kindly asked if that does trigger an update on the bureau she flipped saying that she has no idea, making rude sighs and saying eh eh eh eh. still kept my calm and asked if she could ask from her supervisor, this rude girl started shouting "do you want assistance with something else?" i simply asked why she was getting agitated, she then shouted "you wanted to change your employment status and i did, so thank you" hanged up the call. I cant wait to close this account month end, we cant be receiving such service from such untrained people. I did not ask the girl to explain the law of physics, i just needed her to confirm one simple thing.