******* service with attitude

<p>i went to Ackermans in Alberton city to exchange a dress that was bought for my daughter, i had my reciept and the lady called Susan told me tat she will not refund me because she can see that my daughter wore the dress, i told her that the tag is still on and that i did not let my daughter wear it but only fit it on. she insisted that my daughter wore like she was there. she said that she will call the store i biughtbthe dress from which is Florida Centre and she will ask them if they sold me a dirty dress ( as if they were going to agree and know which customer she is reffering to out of all the customers they see to on a daily basis) she tells that i work in retail and i should know the rules and know that i cannot exchange something dirty, i should go home and wash it and if the stain does not come out then only will they refund me. </p> <p> </p> <p>i am absolutely upset with the service i got and for her to use my job as a get away was wrong, i should have been treated like any other customer wearing uniform or not, my items are still not refunded although i bought it like that and was not that it is not in re-salable condition, why was it on the shelf in the first place. </p>