TS
Tanya S

1 reviews | Active since Sept 2010

09 Aug 2018, 10:59

Rob you blind with poor quality

I lodged a complaint now more than a month ago about the ******* quality of a child's track pants that I bought in their canal walk store that on 1st day of wear got fluff ***** and stitching came loose between legs. They have since done nothing but given me R50 via sms which I think my husband has deleted for R89. 99 that I paid for the items and never heard from them again and they had the nerve to post to the original post on hello Peter that it has been dealt with, that I was informed what happened when I wasn't and it has been closed!! So they stole about R40 from me!! Damn disgrace!!!

0
Replies (2)
Ackermans
Ackermans's reply10 Aug 2018, 09:16
Official

Good day Tanya,

We are trying to contact you without success.

Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply20 Aug 2018, 10:25
Official

Good day Tanya,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,