1 reviews | Active since Jun 2017
RIDICULOUS SERVICE
<p>I called your customer service department for an application form which they did send this morning, I went online, downloaded it and sent it to Confirm@tenacityinc email address. I was told by the customer service agent that it is MY RESPONSIBILITY to follow up on my application, FINE. If I knew I would have to stay on hold for LITERALLY 15min with no one picking up in your business department I wouldn’t have sent my application through. I’m more than irritated right now. Can somebody tell me if your approving my request or not</p>
Good day Nana,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Nana,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
AGAIN YOU DISSAPOINT ME!!!
A Mitchelle calls me yesterday arounf 16:30 to confirm my living expenses etc ,and because i was in a noisy place i asked to call me back this morning,then vwaalaah i get an sms confirming my application was unsucessfull.SO WHAT INFOR DID YOU USE????
AGAIN YOU DISSAPOINT ME!!!
A Mitchelle calls me yesterday arounf 16:30 to confirm my living expenses etc ,and because i was in a noisy place i asked to call me back this morning,then vwaalaah i get an sms confirming my application was unsucessfull.SO WHAT INFOR DID YOU USE????
Good day Nana,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Nana,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Thank you for bringing the ITC update issue to my attention.I also thank you for your patience and understanding Michelle Loggenberg your service was outstanding.
Thank you for bringing the ITC update issue to my attention.I also thank you for your patience and understanding Michelle Loggenberg your service was outstanding.