ML
Malesedi L

1 reviews | Active since Oct 2019

12 Oct 2019, 11:44

Ridiculous installment payment

I have an account with Ackermans, the monthly installment they are charging me is ridiculous. What makes it worse is that last month I called their call center several times regarding this matter but two of the consultants dropped the phone on me. I am fed up, I will just settle my account and close it.

0
Replies (2)
Ackermans
Ackermans's reply14 Oct 2019, 10:33
Official
Good day Malesedi,

We appreciate the time taken to notify us of your dissatisfaction. 

We take customer services very seriously and will contact you shortly to ensure your satisfaction. 

Kind regards, Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply17 Oct 2019, 16:32
Official
Good day Malesedi,
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service 

Best regards,