1 reviews | Active since Nov 2011
Rewards card non exsistent
<p>I am very unhappy that my reward card is now non exsistant after i have used it and received it in the shop. When calling the call center they have the very same profile and card number that was issued to me but the online Ackermans website does not recognise the card that was issued to me. The call center agent was not able to assist me at all.</p>
Good day Michelle,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Michelle,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
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Good day Michelle,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Michelle,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,