Reverse my money Ackermans.

Ackermans at Fault making me do all the run around. I tried to purchase a jersey at Ackermans and they said my card (account card) was faulty it crash their system whatever. The sale was voided and I was promised a reversal pending. I went back to the store a week later cause nothing happened where I had to write a note and talk over the phone myself. No assistance from the staff there. I left they said I will be contacted. I was never contacted I went back to the store back and forth on the phone again like it was my fault the money went off. They wanted me to write another note. After the second note, third time I must go to the store which is far I still am waiting. This is ridiculous Ackermans. Please reverse my money.