Response to complaint

After my report about bad customer service in your Jabulani Mall branch, I am happy to say that my query was given priority. I was contacted by the Branch Store Manager Bongani and he gave me the best experience. I would however suggest he takes his Supervisor by the name of Yvonne to Soft skills training in Customer Services as she needs it, she lacks the passion, drive and patience a store Supervisor should have. Her bad attitude will cause a lot of customers to stop buying from this branch. Thanks to Ackermans for the best customer care I will be visiting soon to purchase winter clothes for my kids. Thanks again