TM
Teboho M

1 reviews | Active since Nov 2016

01 Dec 2020, 07:12

Refuse to clear my name after I had payed then

I was having an account with them I lost my job and I did go to them to report the matter but no one assisted me,So they tell their lawyers to confronted me I made a plan and pay them,So now my problem is that they are refusing to remove my name at credit burue I don't know why,They got poor service

0
Replies (2)
Ackermans
Ackermans's reply01 Dec 2020, 12:25
Official
Good day Teboho,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.  Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply07 Dec 2020, 10:54
Official
Good day Teboho, 
 We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service