SM
Shiela M

1 reviews | Active since Sept 2018

21 Sept 2018, 12:41

Refuse to cancel laybye account.

Unprofessional and Rude store manager (deli) refuses to cancel and refunds laybye to sick mom with newborn baby.

0
Replies (2)
Ackermans
Ackermans's reply21 Sept 2018, 13:17
Official

Good day Shiela,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply25 Sept 2018, 10:52
Official

Good day Shiela,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service