1 reviews | Active since Jul 2017
Refund my Money!!
<p>On saturday the first i made a purchase at Ackermans in cape gate. The Que was long and one of the cashiers came to the line asking if i would pay by cash or card. I replayed card so i proceeded..TO MY HORROR...this cashier putthe sale through and then i received an sms saying the money was deducted. The cashier said the sale didnt go through she must put it through again.. I told her the money was taken off and she said she must put it through a second time the money would be reversed. I proceeded with the hopes that was was telling the truth. And to this hour im still waiting for my money. They keep having stories when i go their for my money. Akermans must pay their people more so that they dont resort to taking their customers money because right now i can think anything i want to because they are not giving my ****ing money back! I provided a bank statement to prove this and the girl only made a copy of the one side of the statement now i must go back to the store for the 5th time! They are *******!</p>
Good day Randi,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Randi,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Randi,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Randi,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
