Refund

I recently bought a cell fone from Ackermans but the price displayed was less then the price when they rang the fone up. We called the manager and told her about the problem. I told I want to pay the price on display and not the scanned price. She said there's nothing she can do cause the fone don't belong to Ackermans but to Vodacom. I told her fine I'm gonna take the fone but I'm gonna lay an complaint cause I want the difference back. She gave me the complaints contact details. I send an email to them telling them of my experience. Low and behold a Mohamed the regional manager contacted me in less then a week. I couldn't believe it cause complaints normally take forever or never to get back to you. I was quite impressed. I explained to him my dilemma. He told me I must go back to the store and I must whatsapp him once I'm there. I did so. When I got to the store he foned them , spoke to the manageress and 123 problem solved. I got my refund. Well done to Ackermans I will recommend anyone to deal with them.