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Moeketsi M
1 reviews | Active since May 2018
12 Oct 2020, 08:56
Refund
Good day Moeketsi, Thank you for your response. We are unable to use your bank statement as proof of the lay-by payment. Please provide us with the proof of the OZOW payment. We require the payment notification. Please send any further queries to *** or contact our call centre on ***. Kind regards,
Please refund me my money have provided you with proof of payment from the bank. Stop moving me around with my money .Your finance team cant help me you mean I should go to bank to request ref nu but provided you guys with proof of eft payment done.
Regards!
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
12 Oct 2020, 09:58Good day Moeketsi,
Thank you for contacting us.
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Thank you for contacting us.
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply12 Oct 2020, 09:58
Official
Good day Moeketsi,
Thank you for contacting us.
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Thank you for contacting us.
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
04 Nov 2020, 12:42Good day Moeketsi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply04 Nov 2020, 12:42
Official
Good day Moeketsi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service