1 reviews | Active since May 2016
Really Now. Bad Attitude
Went to the Ackermans at Boulders Shopping Centre in Midrand to buy snug boots that’s on special for R149.90 for two pairs. When I went to pay for the boots the cashier Frank said that the special is no longer available. I asked why are they still advertising the special he told me I can try Ackermans at Greenstone maybe they still have boots available. When I spoke to the manager by the name of Lufuno, said that the system only gives the discount on purple snug boots and not all snug boots. I told Lufuno that the flyer displayed on the window says any snug boots. I asked Lufuno to call the head office and inquire, he told me to call the head office myself. I had to call him back several times to finish our conversation but he kept walking away. Lufuno is rude and not able to handle customers.
Good day Kagiso,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with a contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Kagiso,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with a contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Kagiso,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Kagiso,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
