Really bad service from Ackermans
<p>I open an account in 2013 and in 2015 i paid the account up and close the account. On the 9 June 2017 i app**** for a new account and waited for the sms to confirm the account. On sunday i whent back just to find out about my application then they told me that i still owing them money. I fax the proof of payment true to them on the 12 and they told me every thing is sorted out and i whent to the shop in Bronkhorspruit in the 13, 14, 15 with no help on my new application i realy think that is very very poor customer service. Then they told me that they will call me on Monday next week to sort out the problem. Why cant they help me when i whas in store ????? Poor poor poor service from Ackermans and then also i did sent ny application true 5 times and no one on the customer care side can help me bad bad bad bad service! !!!!!!!!!!!!!!!!!!!!!!</p>
Good day Marieta,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Marieta,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Still no one have phone me regarding this matter realy poor crevice from Ackermans
Still no one have phone me regarding this matter realy poor crevice from Ackermans
Good day Marieta,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Marieta,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
