RS
Ritesh S

1 reviews | Active since Mar 2015

20 Jul 2015, 15:35

Racial Remarks

I was in your Festival Mall store yesterday, and was disgraced racially by<br> your staff opening new accounts, I did leave my details with the Store<br> Assistant Manager (Gedrude) for the Regional Operations Manager to call me.<br> I had made a cash purchase of R400 yesterday.<br> I have not had any call as yet.

0
Replies (1)
Ackermans
Ackermans's reply20 Jul 2015, 17:08
Official
Hello rs0203,

We appreciate the time taken to notify us of your dissatisfaction.

We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.

Kind regards,
Ackermans Customer Service

Best regards,