R4.62 outstanding

<p>After loyaly paying my account with you since forever I am now being threatend. In October my monthly payment increased with R5.00. I missed this and only paid the normal amount of R500 to the Tenacity account. I kept receiving calls of an outstanding amount of more than a thousand rand. I was phoned 3 times and smsed. Your employee came back to me and apologised for YOUR MISTAKE. I was not in arrears. Two days ago I start receiving sms's threatening me saying I owe R508. I made a payment on the second of December already. I phone the call centre and spoke to someone in collections. Long story short I owe R5.00(R4.62). So I pay R10 into your account.</p> <p>Today I receive a sms to say that I am no longer able to buy on my account do to non payment. One would think that as a loyal and monthly paying customer you would not go to the level of threatening me for R4.62 which was paid, twice. I was told that this would be on my credit record. For R4.62. No decent phone call to let me know that I shortpaid by R4.62, just threats. After I was told that my account is up to date and I received an apology. I would like someone to phone me in this regard as I would like to pay up and close this account.</p>