mK
mark K

1 reviews | Active since Nov 2009

15 Sept 2017, 12:02

Quick to sell but not to fix problems

For more than two months now my GF has been trying to sort out a problem with Ackermans where they allow Hollard to ***** money from her account and if you try call this useless Ackermans so called help line you are just wasting airtime and the problem can not be solved , pathetic unqualified and rude staff and useless so called management seems to be the way Akermans do business . Do yourself a favour , if you want decent and honest service do no go to Ackermans as they are no capable of giving you that

0
Replies (2)
Ackermans
Ackermans's reply15 Sept 2017, 12:36
Official

Good day Mark,

We appreciate the time taken to notify us of your dissatisfaction.

We take customer services very seriously and will contact you shortly to ensure your satisfaction.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply04 Oct 2017, 15:20
Official

Good day Mark,

We have been informed that the account holder have been assisted and the relevant feedback has been given to the account holder. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service