1 reviews | Active since Feb 2013
****py service
I went to ackermans boulders to buy tights,n unfortunately it was time to close so you could see they wanted to leave. But when I left the store,I realized that they put the wrong hanger size on the item, so i took the wrong size. unfortunately I couldn't go back the following day cz I had a sick child. When I went back they refused to exchange for me cz they said it's an underwear and I took an extra day to return it and i hv worn it,which I have never.but I felt it was no fair cz 1.this is not an underwear and 2.they labelled this thing with the wrong tag. M so disappointed with this store and their treatment, I am never going back there and I'll make sure i spread the word to my family and friends, cz clearly they don't know their story and hv no respect for their customers. Word of mouth goes a long way.
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
