****py service

<p>I bought my daughter a cellphone in December 2016 for her birthday at Ackermans Arcadia,</p> <p>then the in April 2017 the phone started giving her problems, the pattern didn't work she couldn't access her phone in January we moved houses hence some of my documents were lost.</p> <p>I took it back and asked for a reprint of the till slip the lady by the name of Nancy advised that they do not keep copies of the slip and they do not have my information on the system so they won't be able to assist so it means I have to pay for a phone that was manufacture fault that is still under warranty. The service I got when I purchased the phone cash it was the best but now I need service since they are a service provider it is not the same. I am highly dissapointed I wont advise anyone to buy a mobile phone with them, lesson learned.</p>