cM
chante M
1 reviews | Active since Sept 2017
01 Jun 2018, 15:50
PUTRID SERVICE
I was highly disappointed at how your staff member Ntombi spoke to me wen she called me to make arrangements. As if i am nothing and speaking so abrupt and aggressive and couldn't sympathize with the situation I am currently in, when i ask a question she speaks over me and she was so unprofessional and wanted to just finish the call and didn't care that i don't like the tone she was speaking in.
Yes, i didn't pay, but then does this mean i don't deserve to be spoken to in a respectful manner?
Helpful (0)
Replies (4)0
Replies (4)
Ackermans's replyOfficial
01 Jun 2018, 16:16Good day Chante,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply01 Jun 2018, 16:16
Official
Good day Chante,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
cM
chante M's updateReviewer Update
01 Jun 2018, 16:18Thank you for your prompt response.
you can contact me on ********** 362.
cM
chante M's update01 Jun 2018, 16:18
Reviewer Update
Thank you for your prompt response.
you can contact me on ********** 362.
Ackermans's replyOfficial
01 Jun 2018, 16:24Good day Chante,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply01 Jun 2018, 16:24
Official
Good day Chante,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
05 Jun 2018, 10:50Good day Chante,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply05 Jun 2018, 10:50
Official
Good day Chante,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,