Protector plan joined on our behalf n were never notified

<p>On this date 23/07/2016 my fiancé and i went to collect our supplementary card at Ackermans, to our surprise one of your employees joined a Hollard protector plan on our behalf. Of which we did not apply for and were never notified. This is not a good manner to treat your customers, in fact you're *****ing from us because you'll be deducting our hard earned money without our approval n I believe your store knows that it is theft n we may lay charges. Please cancel this plan n I hope there won't be any deductions. I've attached a photo of the message we've just received concerning the matter.</p>