Proof of payment frenzied

Item: Ackermans
Rating: 1
Author: Veronicia G

I made a payment on the 25.04. 2019 and too my suprise no one can find the payment. I am being harassed daily with phone calls and disturbing emails. Yet I made numerous visits to the branch to try and rectify this. I just wish someone from Ackermans can resolve this very simple query.

Helpful (0)

Replies (2)

Ackermans's replyOfficial

07 May 2019, 12:27

Good day Veronicia,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards, Ackermans Customer Service

Ackermans's reply07 May 2019, 12:27

Official

Ackermans's replyOfficial

13 May 2019, 10:48

Good day Veronicia,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service

Ackermans's reply13 May 2019, 10:48

Official