YS
Yonela S
1 reviews | Active since May 2023
19 Jun 2023, 20:52
Product quality
I bought a trouser for my 6 year old son at Ackermans Butterworth (Fingoland Mall) on the 30th May 2023.He wore it for the 1st time on the 2nd June 2023 going to school.But to my surprise when he came back the trousers were torn on the stitch at the back.I did send them a message on Facebook,they told me to send an email but it's been showing that it's queued since the 6th on June.
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Replies (3)0
Replies (3)
Ackermans's replyOfficial
20 Jun 2023, 13:26Hi Yonela,
Our sincerest apologies to hear that you have been let down by our products. This is not the level of quality that we strive for and assure you that we value your feedback.
Please be advised this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Our sincerest apologies to hear that you have been let down by our products. This is not the level of quality that we strive for and assure you that we value your feedback.
Please be advised this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Ackermans's reply20 Jun 2023, 13:26
Official
Hi Yonela,
Our sincerest apologies to hear that you have been let down by our products. This is not the level of quality that we strive for and assure you that we value your feedback.
Please be advised this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Our sincerest apologies to hear that you have been let down by our products. This is not the level of quality that we strive for and assure you that we value your feedback.
Please be advised this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
YS
Yonela S's updateReviewer Update
27 Jun 2023, 15:04Hi
I hope that I will not be given any trouble.Is it possible to atleast have a number to call should I be given troubles at the store?.
I hope that I will not be given any trouble.Is it possible to atleast have a number to call should I be given troubles at the store?.
YS
Yonela S's update27 Jun 2023, 15:04
Reviewer Update
Hi
I hope that I will not be given any trouble.Is it possible to atleast have a number to call should I be given troubles at the store?.
I hope that I will not be given any trouble.Is it possible to atleast have a number to call should I be given troubles at the store?.
Ackermans's replyOfficial
05 Jul 2023, 16:11Hi Yonela,
You can visit the store for assistance.
The Ackermans Team.
You can visit the store for assistance.
The Ackermans Team.
Ackermans's reply05 Jul 2023, 16:11
Official
Hi Yonela,
You can visit the store for assistance.
The Ackermans Team.
You can visit the store for assistance.
The Ackermans Team.