bvdb
bertud van den broek
1 reviews | Active since Apr 2016
16 Apr 2016, 20:23
product faulty
We received a wisekids tablet for a christmas gift for secunda ackermans.The tablet was a month old then the sound and vattery had a problem.they replaced the tablet in ermelo in january.Now the second tablet has a problem the screen does not work properly.they say we have to send it in for repairs but it is a bad product and we phoned the head office and they keep telling us they will get back to us but never do
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Replies (2)
Ackermans's replyOfficial
18 Apr 2016, 11:42Hello chante vdb,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply18 Apr 2016, 11:42
Official
Hello chante vdb,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
03 May 2016, 07:36Good day Bertud,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply03 May 2016, 07:36
Official
Good day Bertud,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,