TM
Tebogo M
1 reviews | Active since Jun 2020
22 Aug 2023, 21:36
Premio Tablet
I bought a tablet in May.. Now the screen is broken, I went back to Arkermans to take back the phone and fix it, and I will pay. To my surprise, they don't fix the Primo tablet amd I bought with them. I even went to other shops that fixing the phones, they can't assist me and they are struggling to find Primo parts. Thsi is a bad customer service, no one advise me when I buy the phone that I will struggle with fixing the parts. How can you semm the phone, that you don't have option to fix it. I am not happy, so what should I do with the phone that is not working?
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Replies (1)Ackermans's replyOfficial
23 Aug 2023, 09:56Hi Tebogo,
We do apologize for the inconvenience caused. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
We do apologize for the inconvenience caused. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Ackermans's reply23 Aug 2023, 09:56
Official
Hi Tebogo,
We do apologize for the inconvenience caused. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
We do apologize for the inconvenience caused. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
