TM
Tebogo M
1 reviews | Active since Jun 2020
25 Oct 2023, 15:18
Premio Tablet and I don't get a reply from you
22 Aug 2023, 21:36 Premio Tablet I bought a tablet in May.. Now the screen is broken, I went back to Arkermans to take back the phone and fix it, and I will pay. To my surprise, they don't fix the Primo tablet amd I bought with them. I even went to other shops that fixing the phones, they can't assist me and they are struggling to find Primo parts. Thsi is a bad customer service, no one advise me when I buy the phone that I will struggle with fixing the parts. How can you semm the phone, that you don't have option to fix it. I am not happy, so what should I do with the phone that is not working?
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
27 Oct 2023, 10:11Hi Tebogo,
Thank you for bringing this to our attention.
One of our agents will be in contact with you regarding your complaint. The Ackermans Team
Thank you for bringing this to our attention.
One of our agents will be in contact with you regarding your complaint. The Ackermans Team
Ackermans's reply27 Oct 2023, 10:11
Official
Hi Tebogo,
Thank you for bringing this to our attention.
One of our agents will be in contact with you regarding your complaint. The Ackermans Team
Thank you for bringing this to our attention.
One of our agents will be in contact with you regarding your complaint. The Ackermans Team
TM
Tebogo M's updateReviewer Update
02 Nov 2023, 09:15Dear Ackermans Team.
I'd this how you are treating your customers. This is so hurt breaking. I am still waiting for the call and now toua re closing the ticket without helping me.
Your ticket *** - Premio Tablet and I don't get a reply from you - has been closed.
Ir should I take back the phone at the shop and get my refund?
I'd this how you are treating your customers. This is so hurt breaking. I am still waiting for the call and now toua re closing the ticket without helping me.
Your ticket *** - Premio Tablet and I don't get a reply from you - has been closed.
Ir should I take back the phone at the shop and get my refund?
TM
Tebogo M's update02 Nov 2023, 09:15
Reviewer Update
Dear Ackermans Team.
I'd this how you are treating your customers. This is so hurt breaking. I am still waiting for the call and now toua re closing the ticket without helping me.
Your ticket *** - Premio Tablet and I don't get a reply from you - has been closed.
Ir should I take back the phone at the shop and get my refund?
I'd this how you are treating your customers. This is so hurt breaking. I am still waiting for the call and now toua re closing the ticket without helping me.
Your ticket *** - Premio Tablet and I don't get a reply from you - has been closed.
Ir should I take back the phone at the shop and get my refund?
TM
Tebogo M's updateReviewer Update
02 Nov 2023, 09:16No one help me. I just received a call from the lady, she just advised me she will calle back.
This is so sad
This is so sad
TM
Tebogo M's update02 Nov 2023, 09:16
Reviewer Update
No one help me. I just received a call from the lady, she just advised me she will calle back.
This is so sad
This is so sad