Premio Sucks!!!

So I made a decision to trust Ackermans and their brand of phones again. I made numerous attempts, telephonically, via text and email and till today I have made no positive outcome with their Premio phone. I bought the X84 in Nov after the S84 had failed me but this one is far worse than the battery issue I had. In less than, 4 months, I already had issues with the freezing screen and self dials. The phone dials itself unless locked, it can freeze for hours and I am unable to call, text or let alone work. I had been in communication with one of the reps previously Jillian September who has since gone AWOL on me. No returning of calls, texts and emails since she had been booked off. I am not coping with this phone and I am convinced this is one of the factors even their own people don't use this brand. I would never recommend this brand of phones, even if I was paid to promote it. False advertising in an upgraded package is what's being sold to the public.