1 reviews | Active since Feb 2013
Premio S85 is faulty
I bought a Premio s85 in July. had nice specs for a R1099 phone and I thought it was money well spent. Month later, it started having problems. it would freeze until I took out the battery and restarted it. late August, the problem got worse as it froze several times a day. sometimes it would not freeze but all apps would refuse to run until you restart it. Also, the battery was so swollen after only two months.
I took it back and because I did not have the accessories and the the box the refused to take it. I don't live close to the mall and all I wanted was am explanation of why the battery was swollen and they should replace it? Clearly there is a factory fault with the battery because this is not the first complaint even here on hello Peter which brings abonxern. I am a new mom and travelling to Clearwater with a new born baby.
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
