PREMIO Phone sold at ackermans

I bought the Premio S70 on the 06/09/2019, yesterday the apps could not open the apps, I decide to restart the phone, then BOOM, i get an error message saying " Gboard has stopped working", I could not do anything after. I googled their customer service number and was given this number ***, which I called and was told I have to take phone to the store because they don't deal with customers over the phone, I went to the store and was told that they have to take it for repairs which will take 3 weeks, so 3 weeks without a phone, I'M UPSET. Let me tell you this people " DO NOT BUY PREMIO CELL PHONES!" This S70 I bought it for my niece because as I thought Its was a a cool brand as I was using the X1, which was a great phone until I discovered that it cannot be repaired after I dropped it and cracked the screen. How do you manufacture a device that cannot be repaired when faulty and dont even have the decency to inform your buyers, SHAME ON YOU PREMIO. Its was actually my first time to come across a phone that cannot be repaired. Had I known I would have never bought it. Yes their phones look cool and the features on the phone, but in my opinion they not suppose to be on the market if it cannot be repaired. Mistakes happen all the time, Oh and here we are in South Africa talking about 4th industrial revolution and have companies that manufacturing cell phone that cannot be repaired, that robbing us of our hard earned money.