CL
CP L

1 reviews | Active since Nov 2015

23 Jun 2020, 09:20

Premio Axe Battery unable to support

Noted on hellopeter how many clients complaint about your premio axe phone that experience battery problems. The phone is less than a year old. We are unable to get a battery for this phone. Why do you sell products that you can support?

0
Replies (4)
Ackermans
Ackermans's reply23 Jun 2020, 11:37
Official
Good day,
 We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, Ackermans Customer Service 

CL
CP L's update23 Jun 2020, 11:43
Reviewer Update
Please get in contact as it is urgent and we cant get a battery.
CL
CP L's update26 Jun 2020, 10:33
Reviewer Update
What superb customer services. Would defenitely buy from you guys again. Sorted yesterday without hassels.
Ackermans
Ackermans's reply01 Jul 2020, 09:37
Official
Good day, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service