lG
lucinda G
1 reviews | Active since Jun 2013
22 Dec 2021, 21:35
Premio
I will never buy another phone from a clothing store anymore... Akermans... A trusted brand! I bought a Premio phone from you a year ago... Yes seems like a long time... But for a phone I dont think so... Phones should not have expiry dates! My phone's battery is swollen... I bought this phone in October last year... October this year the battery was swollen... Is it the brand or is the store selling faulty phones? If it's the brand is it really advisable that you keep promoting this *******? I'm at my wit's end and so angry... I cannot afford another phone right now... I feel like I've been ****** by a store Ive trusted for years!
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
23 Dec 2021, 08:09Good day Lucinda,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply23 Dec 2021, 08:09
Official
Good day Lucinda,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Best regards,
lG
lucinda G's updateReviewer Update
24 Dec 2021, 23:36I would just like to take the time to thank the Ackerman's staff and the consultant at the customer service, Jermaine Klein, the staff at South Gate Ackerman's, Tiny, Lelo and Kea for the excellent service is was given today.
My complaint was resolved and I was treated with the utmost respect from all staff.
Thank you again for the excellent service!
My complaint was resolved and I was treated with the utmost respect from all staff.
Thank you again for the excellent service!
lG
lucinda G's update24 Dec 2021, 23:36
Reviewer Update
I would just like to take the time to thank the Ackerman's staff and the consultant at the customer service, Jermaine Klein, the staff at South Gate Ackerman's, Tiny, Lelo and Kea for the excellent service is was given today.
My complaint was resolved and I was treated with the utmost respect from all staff.
Thank you again for the excellent service!
My complaint was resolved and I was treated with the utmost respect from all staff.
Thank you again for the excellent service!