Poorest Customer Service

On the 15/10/2020 i did an online application for an account at Ackermans, same day i received an sms requested for my 3 month's payslips(which i attached to my application) in order to finalize my application. On the 16/10/2020 i received the same message which did not make sense at all. I lady from headoffice called at 4pm in the afternoon, our receptionist say she was so rude asking for my Employer. Do you really think my Employer hangs around the office until 4pm in the afternoon. No one ever called back again to confirm employment however I have received an sms on the 20/10/2020 saying Dear Delicia Sandos unfortunately your Ackermans application received has been declined: ***(my voet). No reason as to why it was declined. I think this application was not dealt with properly from the start. Your customer service is pathetic you'll treat me like someone that does not have a job. Everytime i go to your stores being ask to open an account, now that I'm ready to open one this is how i get treated. Clearly you'll dont want to do business with certain people.